Responsible Gaming
Gaming Should Be Entertainment
At Imperial Wins Casino, we believe that gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. While we strive to provide an enjoyable gaming experience, it's important to understand the risks involved and to gamble responsibly.
Please set limits on the time and money you spend gaming, and never bet more than you can afford to lose.
Age Verification
By using Imperial Wins Casino, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction, whichever is higher. In New Zealand, the legal age for most forms of gambling is 18 years. We do not permit anyone under the legal age to access our gaming services.
If you are under the legal age, please do not use this website.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. Be aware of these warning signs:
- Constantly thinking about gaming or past gaming sessions
- Needing to gamble with larger amounts to achieve the same excitement
- Chasing losses by returning to gamble more to recover money lost
- Lying to family, friends, or therapists about the extent of your gaming
- Jeopardizing or losing important relationships, jobs, or education due to gaming
- Relying on others to provide money to relieve desperate financial situations caused by gaming
- Gaming as a way to escape problems or relieve negative emotions
- Borrowing money or accumulating debt to fund gaming
- Unsuccessful attempts to cut back or stop gaming
- Feeling restless or irritable when trying to reduce gaming
If you recognise any of these signs in yourself or someone else, it's important to seek help immediately.
Self-Help Tools and Controls
Imperial Wins Casino is committed to providing tools to help you stay in control of your gaming:
- Deposit Limits: Set a maximum amount you can deposit within a specified period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you're willing to lose in a given timeframe
- Reality Checks: Receive regular reminders about how long you've been playing and how much you've wagered
- Time-Out: Take a break from gaming for a set period without closing your account
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing Imperial Wins Casino
To activate any of these tools, please visit your account settings or contact our customer support team.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. The following organizations provide free, confidential support:
New Zealand
- Gambling Helpline (Aotearoa New Zealand): 0800 654 655 (free, 24/7) or visit www.gamblinghelpline.co.nz
- Problem Gambling Foundation: www.pgf.nz
United Kingdom
- GamCare: www.gamcare.org.uk
- GamStop: www.gamstop.co.uk
Australia
- Gambling Help Online: www.gamblinghelponline.org.au
Canada
- Responsible Gambling Council: www.responsiblegambling.org
United States
- National Council on Problem Gambling: www.ncpgambling.org
Other Countries
- Germany - Bundeszentrale für gesundheitliche Aufklärung: www.bzga.de
Need Help?
If you are experiencing problems with your gaming or suspect you may have a gambling addiction, please reach out for help today. There is no shame in seeking support — problem gambling is a recognized condition that can be treated.
Contact one of the support organizations listed above or speak to someone you trust. Help is available 24/7.
Remember: your wellbeing is more important than any game. Take control today.
Last updated: 2026. This responsible gaming information is regularly reviewed and updated.